Privacy Policy

This Privacy Policy governs the use of the Ship Mountain app (hereinafter referred to as "Application"), developed by SitBack Vehicles LLC (referred to as "Service Provider") as a commercial service for mobile devices and web. By downloading or using the Application, you agree to the terms outlined here. Unauthorized copying, modification, or attempts to extract the Application's source code, translate it, or create derivative versions are strictly prohibited, as all intellectual property rights remain with the Service Provider.

The Service Provider is dedicated to ensuring that the Application is efficient and beneficial. We reserve the right to modify the Application or charge for services at any time, with applicable charges clearly communicated. Some functions of the Application require an active internet connection through Wi-Fi or mobile networks, and the Service Provider is not liable if the Application is not fully functional due to connectivity issues. If you use the Application outside Wi-Fi areas, charges from your mobile provider may apply, including roaming charges if used outside your home territory. You accept responsibility for any such charges and must obtain permission from the bill payer if you are not the account holder.

The Service Provider endeavors to keep the Application updated, although reliance on third-party information may limit functionality, and we disclaim liability for any direct or indirect loss resulting from reliance on the Application's functionality. You may be required to download updates to continue using the Application. The Service Provider reserves the right to terminate access to the Application without prior notice, after which you must cease use and, if necessary, delete the Application.

This Application utilizes third-party services with separate Terms and Conditions, including Google Play Services. By using the Application, you agree to these third-party terms as applicable. Data collection is limited to essential order management data, such as order details, picking and packing information, user account information for staff, and order processing timestamps. All data is encrypted during transmission and storage, with restricted access to authorized personnel only. We do not share data with third parties, and data is retained for the duration of your service agreement. Users have rights to access, export, or request deletion of data (subject to legal requirements) and to report any security concerns.

The Service Provider may periodically update this Privacy Policy, and we encourage you to review this page regularly for any changes. For questions or suggestions about this Privacy Policy, please contact us at [email protected]. This Privacy Policy is effective as of November 1, 2024.

For account and data deletion requests, please email [email protected].